Please wait for the files to delete before you continue. Note: This may take a few minutes to process.
(If you do not see 'Tools,' press the Alt key to show the menu bar.) Open a new Internet Explorer session and click Tools > Internet Options.If you do not know what version you are using, visit. Please complete the instructions below for the browser you are using.
If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in information (cookies) may be stored in the browser.ĭeleting the cache and cookies that have been stored by your browser commonly corrects these problems. Deleting Browser Cached Files and CookiesĪ collection of temporary Internet files (a cache) is stored by your browser as you visit websites to speed page load times, but it can cause issue when the files become out of date.
